We are seeking a full-time Warehouse Associate to help us feed individuals and families experiencing hunger in our community. We receive and distribute over 250,000 pounds of food per month and our warehouse team is integral to our operations. The main function of this role is to support and guide our warehouse volunteers and staff in all aspects of warehouse operations. Reporting to the Warehouse Coordinator, the Lead Hand will provide leadership to volunteers and staff, execute shipping and receiving tasks, manage inventory, support our non-perishable food rescue program, and help ensure efficiency in the warehouse.
This is a dynamic role in a fun and supportive work environment. As an organization with over 150 active volunteers and a small staff team, we need a highly organized team player and collaborative leader who loves working with people and knows how to think on their feet.
Client Services at Central Okanagan Food Bank (COFB) is responsible for greeting in-person clients/visitors and answering incoming calls from our community residents in need of food support. Over 6500 people are served by our Hamper program monthly, which translates into a high monthly call volume and visitors through our drive-through and walk-up distribution areas. The main function and role for the Client Services Navigator is to support and engage with clients as they receive food support. This will include helping clients register, manage appointments, oversee appointment reminders, assess client needs, ensure fair application of COFB client policies and procedures, and help connect clients with other resources in our community.